One meaningful step at a time

Your family story
has a next chapter.

Whether you are opening FamilySearch for the first time or solving a difficult research question, find a clear next step and someone who can help.

No experience neededFree, patient, one-on-one help
GLStart withWhat you know
•••DiscoverWho came before
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Trusted starting points

What would you like help with?

Choose the starting point that best describes what you would like to do. If you are unsure, send a Personal Help request and a ward consultant will guide you.

15 trusted starting points

Getting startedBest first step

Begin with FamilySearch

Create or sign in to your free account, then see how much of your family tree is already connected.

Open FamilySearch
Getting startedIntroductory video

FamilySearch 101 | Episode 1

Watch this introductory RootsTech episode for a friendly overview of FamilySearch and how to begin exploring your family history.

Watch Episode 1
Family TreeGuided help

Build and correct your tree

Add relatives, update names and dates, connect sources, and learn how to handle duplicate records.

Explore Tree help
Family TreeIntroductory video

Branch by Branch: A Beginner’s Guide to Growing the FamilySearch Tree

Watch this RootsTech class for beginner-friendly guidance on adding relatives and growing your FamilySearch Family Tree one branch at a time.

Watch the class
ResearchSearch tools

Find historical records

Search census, birth, marriage, death, immigration, military, and other historical collections.

Search records
ResearchAI-powered search

FamilySearch Full-Text Search – Your Golden Path to Ancestral Discovery

Learn how FamilySearch uses AI-assisted handwriting recognition to help you search names, places, and phrases within digitized historical records—even when those records have not been traditionally indexed.

Watch the class
Memories15-minute project

Preserve stories and memories

Save family photos, documents, written stories, and audio recordings so they are not lost.

Open Memories help
MemoriesIntroductory video

FamilySearch 101 | Episode 2

Watch how to add photos, documents, and stories to FamilySearch Memories and connect them to the appropriate people in your Family Tree.

Watch Episode 2
TempleQuick action

Use Ordinances Ready

Let FamilySearch help you find available family names for your next temple visit.

Learn how to begin
TempleAppointment

Schedule a temple appointment

Choose a temple, ordinance, date, and available time, then review and confirm your reservation.

Schedule a visit
Get Involved5 minutes or more

Review names in Get Involved

Help make historical records searchable by reviewing names identified with computer assistance.

Start reviewing
Get InvolvedHuman-verified AI

Get Involved: Review Names with AI Assistance

For members familiar with indexing, Get Involved offers a newer way to help make records searchable: computer-assisted tools identify possible names, and volunteers verify or correct the results.

Watch the Get Involved video
Getting startedMobile apps

Use FamilySearch on your phone

Learn what you can do with the Family Tree, Memories, and Get Involved mobile apps.

See app features
SupportOfficial help

Get specialized FamilySearch support

Use official support when an account, record, or technical question needs additional assistance.

Contact support
SupportPersonal help

Ask a ward consultant

Choose a Cedar Hills ward consultant for friendly, one-on-one help with your family history or temple goal.

Choose a consultant

Frequently asked

You are not the only one wondering.

These are good questions to bring to a consultant. You never need to know the right terminology before asking for help.

I have a different question

Sign in to FamilySearch and look at the first four generations of your tree. Check names, relationships, and basic dates. A ward consultant can sit with you and help you choose one small, meaningful next step.

Personal help

Let’s take the next step together.

Ward help is friendly, free, and shaped around your goal. Choose what you need, select a support person, and send one simple request.

Geary LewisWard Temple & Family History Leader
Erika BrooksWard Temple & Family History Consultant
Ann ShettlesWard Temple & Family History Consultant
David RichmondWard Temple & Family History Consultant
Fred RichardWard Temple & Family History Consultant
The easiest way for me to meet is
What happens next?Your helper will contact you to agree on a convenient day, time, and place to meet. The FamilySearch Center at the meetinghouse is open every Wednesday from 7:00 to 8:30 PM. In the optional box below, let us know if you would like to meet there during those hours, or share another preferred day, time, and location.
How can the helper reach you?

Your name is required. Please also enter either an email address or a phone number.

Your request will go directly to

Geary Lewis for getting started, with in person as your preferred meeting method.

One click sends the request to your selected helper and copies the Cedar Hills help inbox. Your request details are not stored on this website.